Online print shop SAXOPRINT produces almost autonomously with HEIDELBERG solutions

Online print shops are seeing signs of a recovery, with orders back at a satisfactory level in this sector, too. Many companies have used the quieter months resulting from the pandemic to optimize their in-house processes and make further progress with digitizing their operations. Consequently, online print shops are leading the way in the print media industry when it comes to standardization and process automation – from web-to-print portals through to the delivery of finished products. If they are to handle large print volumes reliably, these print shops must meet particularly high demands in terms of productivity and stable, fully integrated processes – both at the interfaces to customers and in print production. Furthermore, service and the closely related aspect of customer satisfaction now carry greater weight than in the early years of this business model.

Overall equipment effectiveness (OEE) and total cost of ownership (TCO) are also crucial for the long-term profitability of businesses. SAXOPRINT GmbH, which is based in Dresden and is one of the leading European companies in this market segment, is no exception. It employs some 500 staff and handles around 4,500 print jobs each day – commercial, packaging, and advertising work – taking care of every step from receipt of orders through to shipping. From its Dresden site, SAXOPRINT serves both the German and European markets.